She noticed the single water fountain was always broken and the breakroom had no microwave. Within a week, cold filtered water stations were installed, and decent coffee was free. Simple, but people stopped complaining about headaches and thirst.
Then a new plant manager, Elena, took over. She didn’t start with spreadsheets. She started by walking the floor. abraham maslow theory of management pdf
Elena asked each person: What would you do here if you weren’t afraid? A temp worker named Daria suggested a way to reduce scrap material by 12%. Elena gave her two paid days and a small budget to prototype it. Daria’s idea saved $40,000 that quarter. She noticed the single water fountain was always
Six months later, turnover had dropped by 70%. Production quality was the highest in the region. The old bonus system was still there—but nobody mentioned it anymore. Then a new plant manager, Elena, took over
One day, Frank the machinist stopped Elena. “You know what changed?” he said. “Before, I was showing up for a paycheck. Now I’m showing up for me .”