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Ct Autoqa Lite May 2026

1. Overview CT AutoQA Lite automates quality evaluation of customer interactions (calls, chats, emails). It checks for compliance, sentiment, keyword usage, and agent performance without the overhead of a full enterprise QA suite.

# Run every 30 minutes ctautoqa monitor --watch /data/transcripts --scorecard main.yaml --alert email Adding custom keywords list (keywords.txt) great service excellent very helpful Ignore list (ignore_words.txt) um, uh, like, you know Sentiment tuning Edit config.yaml :

1. Overview CT AutoQA Lite automates quality evaluation of customer interactions (calls, chats, emails). It checks for compliance, sentiment, keyword usage, and agent performance without the overhead of a full enterprise QA suite.

# Run every 30 minutes ctautoqa monitor --watch /data/transcripts --scorecard main.yaml --alert email Adding custom keywords list (keywords.txt) great service excellent very helpful Ignore list (ignore_words.txt) um, uh, like, you know Sentiment tuning Edit config.yaml :

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Ha valaki hiú, akkor dicséretre vágyik. Ha menő cuccokban van, akkor persze pénzre is. Egy rövid beszélgetéssel könnyen kiderítheted, hogy csodálókra vágyik-e vagy inkább magas fizetésre.